Section outline
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In preparation for the 24/25 academic year, HPL requires your school's CSV file containing all staff contact details, this allows all staff access to the vast range of support accessible through HPL Online. Your school's existing CSV File will be wiped from HPL Online and therefore HPL Leads are required to send their school's new updated CSV Files.
To provide your staff with access to HPL Online, the HPL Lead needs to fill in as much information as he/she can in the CSV file. There are 4 tabs/sheets which can be accessed in the form such as School Information, Staff Information, Drive Team Information and Middle Leaders Information. It is mandatory for the School Information and Staff tabs to be completed.
When your CSV file is received we will set up your staff on HPL Online and each person will receive a welcome email in their email inbox. The email will be sent from the following email address: moodle@highperformancelearning.co.uk. Please advise staff to check their junk mail as the spam filter sometimes filters an initial email.
If for some reason you find that you and your staff are having trouble accessing HPL Online, even though you have sent through your CSV file and accounts have been set up, please check with your school's IT Team to make sure they have added the domain to a safe list before contacting us as this is a likely reason for the problem. All staff user names will follow the same format as your school email address.
All CSV files should be returned to hplonline@highperformancelearning.co.uk. If you require any assistance or clarity regarding the CSV file please contact hplonline@highperformancelearning.co.ukDownload HPL's CSV Template here.
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HPL Online FAQs
Q: Who do I contact when I have a HPL Online request or issue?
A: Please contact hplonline@highperformancelearning.co.uk
Q: I have forgotten my password?
A: Email hplonline@highperformancelearning.co.uk
Q: No one in my school can access HPLOnline even though our accounts have been set up?
A: Please check that your school's CSV file has been sent to hplonline@highperformancelearning.co.uk
Q: I can access HPL Online at home but not when I am in school?
A: Please speak to your school's IT Team as they may need to add the domain to a safe list
Q: New staff members need to be added can I send you their email addresses?
A: Yes, of course, but please send them in the CSV file format
Q: I was told I would get an email to say that I had been registered but I don’t have one?
A: Please check your junk folder
Q: What should I include on the CSV File
A: Please include the teacher's first name, surname, department/ designation, and email address
Q: Does the formatting on the CSV file need to be the same?
A: Yes
Q: I can’t find a copy of the CSV File where is it?
A: Please click here
Q: What is my username for HPL Online?
A: Your username is the same as your school email address
Q: Why does the senior leadership team have different access than what I have, is this a mistake?
A: No, the senior leadership team has slightly different access to other members of staff
Q: Only the drive team can see the course?
A: This section is only for the drive team. You can share these resources with your wider staff if needed.
Q: Can you tell me how many of my staff have been using HPL Online and who?
A: Yes, please request it by sending an email to hplonline@highperformancelearning.co.uk
Q: We have some new members of staff at school how can they gain access to HPL Online?
A: Please fill in the CSV file as usual – please let us know if they are a middle leader, senior leader, Head/ Principal or HPL Lead.
Q: My school is now part of the FGC can I still access programme information?
A: No as you have now completed the programme.